Document version: 2026-04-05

Support

Use this page to understand support channels, privacy requests, lead withdrawal requests, and account-access help before sending personal information.

1. What support covers

Account access, email verification, and result access issues.
Partner-school consent withdrawal or privacy requests.
Correction requests for contact details or saved profile information.

2. Recommended channels

Operational support: support@schoolfitfinder.org
Privacy requests: privacy@schoolfitfinder.org
Legal/contact point: legal@schoolfitfinder.org
Instagram: @schoolfitfinder

3. Response expectations

Target first response window: within 2 business days.

Please include the account email, the page involved, and a short description of the issue so the request can be triaged faster.

4. Current flow note

The full result is account-protected. Partner-school contact is optional, separately consented, and only activated after lead-email verification.